Install an elevator
With us you can expect to continually evolve your career, benefitting from mentorship at every level and working collaboratively with other teams to expand your knowledge.
Transformation of the old staircase
Auris’s renovation of existing equipment gives you no worries.
■ Introduction to renovation business
By providing the latest technology and quality service, Auris is a leader in the industry in the installation of elevators. The engineers who install the elevator will provide you with one-stop service. According to the customer’s existing equipment and renovation requirements, after formulating the most suitable renovation plan, a comprehensive and systematic transformation is carried out. Renovation has little impact on the use of buildings, low investment and short construction period. The renovated escalator will save more power, reduce daily maintenance costs, and will recoup the investment cost within a few years.
■ Dedicated service organizations
“Leading the market with customer service” is the vision of Auris, under this concept, Auris Elevator Co., Ltd. is equipped with engineering and technical personnel, project management personnel, on-site engineers, technicians and other professionals to transform the control technology, drive technology, control system, and decoration effect of the elevator in use by customers. The transformation integrates consulting, quotation, configuration, production, installation, and commissioning, providing one-stop, all-round services.
1. Daily maintenance of elevators
■ After the owner’s elevator installation and acceptance, it will enter our company’s 12-month product warranty service period.
During the product warranty service period, we will regularly send professional maintenance personnel to the owner’s elevator site for patrol maintenance. The maintenance cycle of each elevator will be controlled twice a month. Maintenance personnel submit a report on elevator maintenance to the owner every three months. For some elevators with special requirements for the owner’s operating time, our company will fully consider the owner’s arrangement in terms of maintenance time. If there is a problem with the product warranty period, our company personnel will correct it within 24 hours after receiving the notice. Before the end of the product warranty period, our company will conduct a comprehensive inspection and test for the owner’s elevator free of charge, and correct the problems found for free. During the product warranty service period, we will provide 24-hour telephone duty service for the owner’s elevator.
After signing the elevator maintenance contract
After the owner signs the maintenance contract with our company, we will regularly send professional maintenance personnel to the owner’s elevator site for patrol maintenance. The maintenance cycle of each elevator will be controlled twice a month. For some elevators with special requirements for the owner’s operating time, our company will fully consider the owner’s arrangement in terms of maintenance time. Provide 24-hour elevator emergency maintenance services for the owner. Free annual safety inspection to correct problems found at a discounted price.
2. Spare parts supply
■ Within the shelf life of the product
For the owner’s elevator, our company will replace the damaged elevator parts under normal use free of charge. At the elevator use site, we will also prepare some commonly used wearing parts to be available at any time.
■ In Terms of technical training
Arrange professional maintenance engineers to provide free technical guidance and training for the owner to train two maintenance personnel.
■ After the product warranty period
After exceeding the product quality warranty period, the supply of spare parts ensures the continuous safe and high-quality operation of the building elevator. After signing the maintenance contract, our company will provide elevator parts damaged under normal conditions at preferential prices for the owner’s elevator. After signing the maintenance contract, some parts will also be prepared to be used as needed. Arrange professional maintenance engineers to provide free technical guidance and training for the owner to train two maintenance personnel.
3. Maintain commitments
A. Train professional maintenance teams;
B. Build a multi-channel control and maintenance system to ensure the quality of maintenance;
C. 24-hour service around the clock, provide fast service when you need it;
D. Formulate a maintenance commitment letter to ensure perfection;
E. For large and medium-sized elevator projects, commissioners regularly inspect and maintain personnel.
